Refund and Cancellation Policy
Refund and Cancellation Policy - H&S Immigration
Refund Policy:
Initial Consultation Fee: The initial consultation fee is non-refundable. This fee covers the time and expertise of our consultants during the initial assessment of your case.
Service Fees: Service fees for immigration consultancy services are generally non-refundable once the services have been initiated. These fees cover the costs associated with case assessment, documentation, application preparation, and consultations.
Government and Third-Party Fees: Any fees paid to government bodies, embassies, or third-party service providers for visa applications, processing, or related services are non-refundable, as they are typically beyond our control.
Cancellation Policy:
Cancellation of Services: If you wish to cancel our services before the initiation of the application process, you may be eligible for a partial refund. The initial consultation fee, however, is non-refundable.
Cancellation After Service Initiation: If you decide to cancel our services after the initiation of the application process, the service fees are generally non-refundable. Exceptions may be made in cases where H&S Immigration fails to provide the agreed-upon services as outlined in the service agreement.
Requesting Refunds and Cancellations:
- Contact our customer support team at info@h-simmigration.com /Phone Number : +91 7090101313
- Provide your full name, case number, and a detailed reason for the refund or cancellation request.
- Our team will review your request and respond within [X] business days.
Important Notes:
- All refund requests must be made in writing or via email.
- Refunds, if approved, will be processed within [X] business days of the approval notification.
- If your application has already been submitted to government authorities or other relevant entities, refunds may not be possible due to non-recoverable costs.